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FAQs

Do you have a change of mind policy?

Please choose carefully when placing your order, as we don’t offer exchanges or refunds on non-clothing items, perishables or personalised items. If you simply change your mind we may, at our discretion, offer an exchange equivalent to the purchase price for most items provided that:   

Complete the below return form; and you return the item within 14 days from the date you receive delivery; and the item is unworn and in its original condition; and all original labels, sealed packaging and tickets are attached to the item; and you provide an original tax invoice as proof of purchase; and discounted merchandise will only be exchanged, not refunded.   

Please note cost of postage/delivery is non-refundable.   

We will handle your personal information in accordance with our privacy policy available here. Please review our policy before proceeding.   

When will my order be shipped?

We ship all our orders within 48hrs of the order being received. Our products are shipped from Melbourne, VIC via Australia Post, or via a courier service for bulky items.   

Once your order is packed and leaves you will receive an email with a tracking number to track your parcel.   

Depending on postage carrier restrictions, it may take up to 7 business days to receive your order.   

Check here (https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/) for more information about delivery times & schedules.

Do you ship internationally?

We currently ship to Australia only.  

My size is sold out, when will you re-stock?

Oh no! If the item is being re-stocked, we will update the store as soon as it is available. On certain ranges we may offer pre-orders so keep a look out on our socials for when we will be dropping some more merch. 

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